🇬🇧 FOOD SERVICE | Bar service (reading + practice exercises)

Bar service

Bar service encompasses creating a lively social atmosphere where patrons enjoy a variety of beverages, ensuring excellent customer service by greeting and assisting guests, maintaining high standards of quality and safety, and effectively handling customer complaints to foster satisfaction and loyalty.

Here you can find professional English in use for food service.

📄 10-page PDF file with reading and practical exercises:

Reading

A. The bar
B. Customer service
C. Customer complaints

Exercises
Exercise 1
Exercise 2
Exercise 3

Glossary

Notes